Frequently Asked Questions - Web Hosting, Domain names & Email
How does your Web Hosting Work?
Progma has strategic partnerships in place, allowing us to offer a full range of hosting services. We strongly believe that by partnering we can provide the very best in terms of quality, reliability and value to our clients. We closely monitor the performance of all of our partners in order to ensure that they give the highest levels of performance.
We strongly believe in providing a coherent service offering. Customers can always expect a consistent approach and response when working with us.
Would I be able to use a third party for hosting if you do the design and development?
Yes, you could place your site with a hosting company that you chose. However you need to keep in mind that it would be your responsibility to make sure that the hosting company provides all necessary resources to enable the functionality of your site. We will be happy to discuss with you the requirements before the start of your project.
Do you support the hosting services if our site is hosted elsewhere?
Our support services cover the actual design and coding of your site - any problems relating to web hosting, email and domain names should be dealt directly with your hosting company. Obviously, if you have any problems with them, we'll be only too happy to help out.
What is Data Transfer?
When someone accesses your site, data is transferred from your web space to their computer. A typical web page contains about 50k of data. So if this page is requested 100 times in a day, you will have used up 5MB of data transfer.
What happens at the end of my hosting period?
You will be contacted by us or by your hosting company to see if you wish to extend your hosting period (including your domain name). Most of the companies let you arrange this online using your credit card. Of course you also have the option of using an alternative company for your hosting at this point.
Email
How do I send email?
Practically any hosting package includes a POP3 server, this means you will have some dedicated web space that holds all your emails until you choose to collect them. Along with your POP3 server, you will also receive an SMTP server - this will relay any emails you wish to send. These server details just need to be entered into your email client (such as Outlook, Eudora, etc).
Domain Names
Can anyone register a .com, .net or .org domain name?
Yes. There are no general restrictions relating to who can register a .com, .net or .org domain name, although the following is a generic guideline:
.com - for private and commercial entities including companies.
.net - for telecommunications and network providers.
.org - for non-profit organizations and institutions.
How long will a .com, .net or .org domain name last?
You can register your .com, .net or .org domain name for any period between 1- 10 years. Prior to the expiration of any period you have the exclusive right to renew your registration.
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